Plus2 · Plustwo Technologies Pvt. Ltd.

Terms of Service

Effective Date: May 2, 2026 · Last Updated: May 2, 2026 · Version 1.0
Scope of these Terms. These Terms of Service apply to the Plus2 mobile application, related web services, and paid services offered by Plustwo Technologies Pvt. Ltd. ("Plus2"). Plus2 is currently offered to users located in Nepal. As Plus2 expands to additional jurisdictions, we will update these Terms and notify users in advance.

1. Welcome to Plus2

Plus2 is an AI-powered guidance platform built by Plustwo Technologies Pvt. Ltd. ("Plus2," "we," "us," or "our"), a private limited company registered in Nepal. We help Nepali students explore their educational pathways across school, +2, undergraduate, and graduate levels — through quizzes, AI-generated guidance roadmaps, college and program discovery, and optional paid services.

These Terms of Service ("Terms") form a binding agreement between you and Plus2. By creating an account, downloading the app, or using any part of the Plus2 service, you confirm that you have read, understood, and agreed to these Terms and our Privacy Policy. If you do not agree, please do not use Plus2.

2. Who Can Use Plus2

You can use Plus2 if all of the following are true:

If you are between 13 and 17 years old, we strongly encourage you to review these Terms with a parent or guardian. By using Plus2, you confirm that you have done so or that you understand and accept these Terms on your own.

Plus2 is not intended for children under 13. If you are under 13, please do not use the app.

3. Your Account

To use Plus2, you create an account with your email and a password. You are responsible for:

You may not share your account with anyone, sell or transfer your account, or create accounts using someone else's information.

4. What Plus2 Offers

4.1 Free Core Guidance

The following Plus2 features are free for students:

4.2 Optional Paid Services

Plus2 also offers optional paid services to help students with specific needs, including but not limited to:

Paid services are clearly marked, with prices and deliverables shown before purchase. You choose whether to use them. Free guidance is not affected by your decision to purchase, or not purchase, any paid service.

5. How College Recommendations Work

We want to be honest about how Plus2 picks the colleges and programs we show you. This section is important — please read it.

Plus2's AI roadmap and college recommendations are based first and foremost on fit — your goals, education level, stream, location, budget, and interests.

Plus2 has commercial relationships with some colleges, universities, and programs ("Partner Colleges") who pay us for visibility within Plus2:

6. Plus2 Is Guidance, Not Professional Advice

Plus2 is a guidance tool. The roadmaps, college recommendations, salary ranges, career paths, and other information we provide are intended to help you think about your options. They are not professional career counseling, legal advice, financial advice, or guarantees of admission, employment, or income.

Always verify critical information — fees, admission deadlines, entrance exam details, contact information, and program details — directly with the college or university before making decisions. Colleges may update their policies, fees, or programs at any time, and Plus2 cannot guarantee that every detail in our directory is current at every moment.

If you spot information that looks wrong, please tell us at support@plus2.ai.

7. Paid Services — Purchase, Refunds, and Delivery

7.1 Purchase

When you purchase a Plus2 paid service, the price, deliverables, and timeline will be shown before you complete the purchase. Payments are processed by licensed payment providers; Plus2 does not store full payment card details on its own servers.

7.2 Refunds

Refund eligibility depends on the type of service:

To request a refund, email support@plus2.ai with your order details.

7.3 Delivery and Quality

We aim to deliver paid services on time and to a high quality standard. If you are not satisfied, contact us — we will work with you to resolve the issue. We do not, however, guarantee specific outcomes (such as admission, scholarship, or employment) since those decisions depend on third parties beyond our control.

8. Your Responsibilities and Acceptable Use

When using Plus2, you agree NOT to:

Violation of these rules may result in account suspension or termination, and we may pursue legal remedies where appropriate.

9. Content You Submit

Plus2 may allow you to submit content such as feedback, college reviews (when launched), forum posts, or messages. By submitting content to Plus2, you grant us a non-exclusive, royalty-free, worldwide license to use, display, modify, and improve that content for the purpose of operating and improving Plus2. You retain ownership of the content you submit.

You are responsible for any content you submit. By submitting content, you confirm that:

We reserve the right to remove any content that violates these Terms.

10. Plus2's Intellectual Property

Plus2, including the app, brand name, logo, design, written content, AI-generated roadmaps, recommendation algorithms, and underlying technology, is owned by Plustwo Technologies Pvt. Ltd. and protected by copyright, trademark, and other laws.

You may use Plus2 for your personal, non-commercial educational purposes. You may not copy, modify, redistribute, scrape, or create derivative works of Plus2 content without our written permission.

11. Third-Party Information and Links

Plus2 displays information about Nepal colleges, universities, and programs, including their names, locations, programs, and fees. This information is sourced from publicly available channels and verified by our team to the best of our ability. The colleges themselves are independent institutions, and Plus2 is not affiliated with, endorsed by, or sponsored by any specific college unless explicitly stated as a Partner College relationship.

Plus2 may link to third-party websites or services. We are not responsible for the content, privacy practices, or terms of those third parties.

12. Service Availability and Changes

We work hard to keep Plus2 running smoothly. However:

We will give reasonable notice for major changes when possible. We are not liable for losses arising from temporary service disruptions.

13. Account Termination

You may delete your Plus2 account at any time from the Settings screen, or by emailing us at support@plus2.ai.

We may suspend or terminate your account if you:

When an account is terminated, we delete personal data as described in our Privacy Policy.

14. Disclaimers

Plus2 is provided "as is" and "as available." To the maximum extent permitted by law, we make no guarantees that:

Career and academic decisions are personal. Plus2 is a tool to help you think — the final choice is always yours, and you should also consult parents, teachers, mentors, and other trusted advisors.

15. Limitation of Liability

To the maximum extent permitted by applicable law, Plustwo Technologies Pvt. Ltd. and its team will not be liable for any indirect, incidental, consequential, or special damages arising from your use of Plus2 — including but not limited to lost opportunities, missed deadlines, or decisions made based on Plus2 information.

Our total liability for any claims related to Plus2 will not exceed the greater of (a) the total amount you paid to Plus2 for paid services in the 12 months preceding the claim, or (b) Nepali Rupees ten thousand (NPR 10,000).

Nothing in these Terms limits liability that cannot be limited under applicable law.

16. Indemnification

You agree to indemnify and hold harmless Plustwo Technologies Pvt. Ltd., its team members, and its service providers from any third-party claims, losses, or expenses (including reasonable legal fees) arising from your violation of these Terms, your misuse of Plus2, or your infringement of any third party's rights.

17. Governing Law and Disputes

These Terms are governed by the laws of Nepal. Any disputes arising from these Terms or your use of Plus2 will be subject to the exclusive jurisdiction of the courts of Nepal.

Before formal legal action, we ask that you contact us first at support@plus2.ai so we can try to resolve the issue together. We will respond to good-faith disputes within 14 working days.

18. Changes to These Terms

We may update these Terms from time to time as Plus2 evolves. When we do:

Your continued use of Plus2 after changes take effect means you accept the updated Terms. If you do not agree, you can delete your account at any time.

19. Severability and Entire Agreement

If any provision of these Terms is found to be unenforceable, the remaining provisions remain in full effect. These Terms, together with the Privacy Policy and any additional terms applicable to specific paid services, form the entire agreement between you and Plus2.

20. Contact Us

If you have questions about these Terms, please reach out:

Plustwo Technologies Pvt. Ltd.

General Support: support@plus2.ai

Privacy: privacy@plus2.ai

Founder: Nabin Chaulagain

Registered Address: Nepal (full registered address available on request)